Delete Your Account & Data

The short version

You can permanently delete your ClariLung account and all your data at any time, directly in the app or on the web. You are signed out immediately and your data is erased in the same operation — there is no waiting period. A web subscription is cancelled for you; an App Store or Google Play subscription must be cancelled in the store (section 5).

1. Delete from inside the app (recommended)

On iPhone, iPad, Android, or the web:

• Open ClariLung and sign in.
• Go to Settings → Danger zone → Delete account.
• Confirm with your password (or by typing DELETE if you sign in with Google or Apple). Your data is permanently deleted and you are signed out immediately.

2. Or request deletion by email

If you can't access the app, email ceo@duskfieldstudios.com from the address on your account and we'll process the deletion for you.

3. What gets deleted

Deletion permanently and irreversibly removes your account and all data associated with it, including:

• Your profile, login credentials, and Google / Apple sign-in links
• Your quit plan, substance profile, goals, spending, and onboarding data
• Streak history and quit-date record
• All craving events, taper logs, nicotine-replacement logs, and daily snapshots
• Journal entries (mood + text)
• AI Coach conversation history
• Health vitals synced from Apple Health or Health Connect, and milestone records
• Your community posts (with the replies under them), your replies, upvotes, the reports you filed, and your block list
• Quit-buddy connections and encouragement messages
• Lesson progress, achievements, notifications, push tokens, and usage events
• Your subscription records (we hold no card details; see section 5 for billing)

4. Deletion timeline

Deletion is immediate and permanent. Your account becomes inaccessible the moment you confirm with your password and the API call returns — all the data listed above is gone in the same database transaction. There is no grace window and no way to recover the data after deletion.

What remains after deletion

• The free-trial ledger: your normalised email address and a salted hash of your device identifier, no longer linked to any account, so a deleted account can't restart a free trial.
• Reports other people filed about posts you have now deleted: the reason and outcome only, without the post.
• Our email suppression list, if you asked us to stop sending you invitation emails — so we keep honouring that.
• Server logs at our host, Railway (account ID, IP address, API path and user agent — no content), kept under Railway's log retention.
• Database backups, until they rotate out.
• Payment records held by Stripe, Apple or Google under their own policies. We keep no payment records of our own after deletion.

5. Subscriptions

Web (Stripe) subscriptions are cancelled for you when you delete your account — immediately, with no refund for the rest of the current period. If we can't reach Stripe to cancel it, your account is not deleted and you'll see an error; try again, or cancel first in Settings → Plan & billing → Manage billing.

App Store and Google Play subscriptions are billed by Apple or Google, and only you can cancel them. Deleting your account does not stop those charges — cancel in the store as well:

• App Store (iPhone / iPad): Settings → [your name] → Subscriptions → ClariLung Premium → Cancel Subscription.
• Google Play (Android): Google Play Store → tap your profile → Payments & subscriptions → Subscriptions → ClariLung Premium → Cancel.

Parents and guardians: if your child under 13 has an account, email support@duskfieldstudios.com with the account's email address and we will delete it, including its free-trial record.

6. Contact

Questions about deletion or data: ceo@duskfieldstudios.com.